COVID-19 Safety Plan In-office 

As part of Tranquil Acres COVID-19 safety protocol for your safety and our safety is as follows: 


  • Everyone entering the office MUST sanitize hands upon entering. No exceptions. This includes all parents or guardians accompanying clients.


  • We ask clients to wait outdoors in the parking area and we will go and get you at the time of your scheduled time. Please do not enter the office before then. 


  • We ask that only the client enters the office for their scheduled session. If a parent or guardian is required we ask to keep it to a minimum (i.e., 1 parent/guardian). We also ask if the client is able enter on their own, the parent or guardian remain outside the office areas. The parent or guardian is welcome to bring their own lawn chair to sit outside if they wish.


  • All clients, and anyone accompanying clients must have face covering such as a mask covering nose, mouth and chin at all times while being inside Tranquil Acres office and waiting area.


  • We ask if the client, or anyone in the household is experiencing or has had cold or flu symptoms OR If you or someone in your household has traveled outside the country within the last 14-days OR if you or anyone in your household has been exposed or has had COVID-19 symptoms within the last 14-days please postpone appointment. 
    * Screening Questions will be asked verbally, in-person before entering and if any questions are answered "YES" we will ask you to return home and contact Telehealth Ontario for further instructions. 


  • Social distancing is enforced and we ask all clients to respect these rules issued by our province. 


  • Please know no staff will be shaking hands or any contact in respect of physical distancing protocols 


  • NO Gloves permitted, this includes surgical type gloves. 


Sanitation Protocol by Tranquil Acres: 


  • We will be sanitizing all used by clients including door knobs, handles, washrooms, etc., between all clients. 


  • Please note, we are doing all that we can to lower the risk of transmission of COVID-19. However, be aware, as presented by all levels of government, there is still risk of contracting the virus when leaving the home so we strongly encourage all those who wish to return to in-0ffice sessions, practice conscious hygiene, physical distancing, and increase awareness of these risks associated. If you are not comfortable resuming sessions at this time, please do not feel obligated and know telephone and video sessions are available. 

    ** Safety Plan is subject to changes at anytime **